Shipping Policy

Last updated: September 6, 2026

Thank you for shopping with One Stop Dice Shop. We aim to process and deliver orders safely, reliably, and as quickly as possible.

United States Shipping

We currently offer the following shipping options for eligible U.S. orders:

• Standard Shipping — Calculated at checkout
  Estimated transit time: 3–5 business days after dispatch
• Free U.S. Standard Shipping on orders of $75 or more
• Express Shipping — Calculated at checkout
  Estimated transit time: 1–2 business days after dispatch

Available shipping methods, prices, and estimated delivery times are displayed at checkout before payment.

Processing Time

Orders are typically processed and prepared for shipment within 1–2 business days.

Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Processing time is separate from carrier transit time. For example, an order using Standard Shipping will normally require 1–2 business days of processing plus approximately 3–5 business days in transit after dispatch.

Express Shipping shortens the estimated carrier transit time but does not necessarily reduce the normal processing period unless otherwise stated at checkout.

Shipping Origin

Orders are dispatched from the United States.

Shipping times may vary depending on the destination, carrier, selected shipping method, weather conditions, holidays, and other circumstances outside our control.

Shipping Delays

Delivery dates and transit times are estimates and are not guaranteed unless specifically stated otherwise.

If we are unable to ship an order within the time originally represented to you, we will contact you when required with updated information. You may be given the option to accept the delay or cancel the affected unshipped order for a refund.

Tracking

When tracking is available, tracking information will be provided after your order has shipped.

Please allow some time for the carrier's tracking system to update after a shipping label is created or a package is accepted by the carrier.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made once an order has entered fulfillment or has been handed to the carrier.

If a package is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the customer requests that the order be shipped again.

Lost or Significantly Delayed Packages

If your package appears to be significantly delayed or lost in transit, please contact us with your order number and tracking information.

We will review the shipment and, when appropriate, assist with contacting the carrier or determining the appropriate next steps.

If tracking shows that a package has been delivered but you cannot locate it, please contact us promptly so we can help review the available tracking information.

Damaged Packages

If your order arrives damaged during transit, please contact us as soon as reasonably possible with your order number and photographs of the package and damaged items.

We will review the situation and assist with the appropriate resolution in accordance with our Refund Policy.

International Shipping

International shipping is available to select destinations.

Available international shipping methods, charges, and estimated delivery times will be shown at checkout when shipping is available for your destination.

International orders are dispatched from the United States and may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless specifically stated otherwise at checkout, these charges are not included in the product price or shipping charge and are the responsibility of the recipient.

Customs processing may also cause additional delivery delays that are outside our control.

Questions About Shipping

If you have questions about shipping or an existing order, please contact us using the contact information provided on our website.